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Mercure Hotel Nelspruit Mbombela, Mbombela

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From49US$ /night
Check-in
29Mar2025Select date
Check-out
30Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Cnr N4 & Graniet Street, Mbombela, South Africa, 1200

Mercure Hotel Nelspruit is conveniently located on the edge of the Kruger National Park, providing guests with easy access to diverse wildlife and natural beauty. As a modern eco-friendly hotel, it offers self-catering accommodations suitable for both corporate and leisure travelers. The hotel features spacious suites that include modern amenities and is surrounded by various historical attractions such as Pilgrim's Rest and Blyde River Canyon.

Location

Mercure Hotel Nelspruit is strategically positioned in the center of Mpumalanga, approximately 6 miles from Nelspruit. The hotel's location offers easy access to outdoor activities, including hiking and biking trails, as well as nearby attractions like the Lowveld National Botanical Garden. Guests can conveniently plan excursions with assistance from the tour desk.

Rooms

Mercure Hotel Nelspruit offers 102 spacious suites, each equipped with a kitchenette, a lounge, and a private bathroom. All suites include modern amenities such as Wi-Fi, a TV with satellite channels, and air conditioning. Some units come with a patio or balcony that provides garden views, enhancing the overall comfort of the stay.

Eat & Drink

The hotel's restaurant serves a sumptuous buffet breakfast starting at 6:30 AM, along with a range of à la carte regional specialties and theme buffets. Guests can enjoy South African cuisine and an all-you-can-eat breakfast. The dining experience offers a mix of local delights and is designed to cater to a variety of tastes.

Leisure & Business

Guests can relax at the outdoor pool or unwind in the garden area while sipping cocktails from the bar. The hotel also features five meeting rooms, making it suitable for professional events or conferences. Additional amenities include complimentary wireless Internet access and tour/ticket assistance for those wishing to explore local attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Twin Room
Max:
2 persons
67 m² 
Bed options:
2 Single beds or 1 Queen Size Bed
Garden view
Shower
Heating
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Deluxe King Room
Max:
2 persons
40 m² 
Bed options:
1 Double bed
Garden view
Shower
Heating
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Deluxe King Room
Max:
2 persons
40 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Mbombela 1.1 mi
Airports
Nelspruit (NLP) 5.8 mi
Kruger Mpumalanga International (MQP) 18.3 mi
Train
Nelspruit Railway Station 1.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet

Spa & Leisure

  • Outdoor swimming pool
  • Garden area

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Cnr N4 & Graniet Street, Mbombela, South Africa, 1200
Map view
Cnr N4 & Graniet Street, Mbombela, South Africa, 1200
Nearby
Shopping Area
i'Langa Mall
1700 ft
Restaurants
Mugg & Bean
1700 ft
Shop UG40
Nino's
1800 ft
Corner of Bitterbessie and Flamboyant St
Panarottis
1000 ft
Bitterbessie Street Shop UG72 I'Langa Mall
RocoMamas I'Langa Mall
1500 ft
Corner Flamboyant & Bitterbessie Street Shop UG03A
Oasis Signature Grill
1800 ft
Ilanga Mall
Mediterranean Seafood Restaurant
1300 ft
I'langa Mall
Tindlovu Restaurant
1600 ft
77 Ilanga Mall
Cappuccino's
1800 ft
Shop UG 71
Salsa Mexican Grill
1500 ft
Ilanga Mall Cnr Bitterbessie & Flamboyant Street

Reviews and Ratings

Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Friendly staff
Convenient location
Noisy rooms
Poor dining options
6.2/10
Nice
Rooms
5.8
Location
8.9
Service
7.1
Dining
5.0
Guest reviews
6.2/10
based on 15 reviews
3.5/5 based on 330 reviews
6.8
6.8/10 based on 1359 reviews
#12 of 25 hotels in Nelspruit based on Tripadvisor
David
United States of America, September  2024
6.2/10

I had a mixed experience at this hotel. On the bright side, the location is incredibly convenient, right across from a mall and close to local shopping. The staff was friendly and accommodating, which made my stay more enjoyable. However, the rooms could use some maintenance and were a bit noisy due to their proximity to the road. The dining options were also lacking, particularly at breakfast, which was quite disappointing.

Rooms
6.0
The rooms were decent but showed signs of neglect and were quite noisy due to being near the road. They did have a kitchenette and a couch, which was nice.
Service
8.0
I found the service to be nice and friendly; the staff was very helpful, especially after I raised concerns about the noise.
Location
7.0
The location is both a gift and a curse; it's comfortable and secure right in front of the shopping center, but the noise from traffic can be quite bothersome.
Dining
5.0
Dining was one of the weaker points of my stay; the options were underwhelming, and we didn't even have cheese available at breakfast.
Facilities
6.0
The facilities seemed adequate but nothing special; I didn't get to explore them much due to the noise and other distractions.
Friendly staff
Noisy rooms
Gabriel
United States of America, September  2024
5.4/10

The hotel has a great central location, making it easy to access shops and public transport. The rooms, however, are showing their age and definitely need some refurbishment, especially the bathrooms. The service could use some improvement as well. Overall, it offered decent value for money, but there are a few areas that need attention.

Rooms
5.0
The rooms are in need of refurbishment as the decor and furniture feel tired. Maintenance, particularly in the bathrooms, is definitely needed.
Service
5.0
Service was lacking; the staff seemed preoccupied and not very attentive to guests' needs.
Location
9.0
The hotel is perfectly central, conveniently located next to iLanga Mall and easily accessible from all parts of the city.
Dining
5.0
Dining options were limited, and the food I had was cold and unappetizing, which was quite disappointing.
Facilities
6.0
Facilities were mainly standard; there wasn’t anything particularly remarkable.
John
United States of America, August  2024
5.6/10

I had a frustrating experience at this hotel. The location is perfect for shopping, but the rooms are really in need of a renovation, with lots of issues that made my stay uncomfortable. On a positive note, the staff were friendly and helpful, which made a tough situation a bit better. Unfortunately, the dining options were limited and didn't really match the price.

Rooms
5.0
The rooms were an absolute disgrace and in dire need of renovation, as I faced multiple issues including no lights and a malfunctioning bathroom. They transferred me to another room, which also had problems.
Service
8.0
The staff were friendly and quick to help, especially when I informed them of my dietary needs. They were really nice and remembered me on my subsequent visits.
Location
7.0
The location is not ideal for a good night's rest, but it's perfect if you're traveling for shopping. Close to the mall and various attractions, it offers convenience despite the noise.
Dining
5.0
The dining experience was okay, but honestly, it should have had more options considering the price they charge.
Facilities
6.0
The pool area was clean, but overall, the hotel has a lot of room for improvement with their facilities.
Luke
United States of America, July  2024
7.2/10

My stay at this hotel had its ups and downs. The rooms were clean and comfortable, and the staff was friendly and accommodating. However, I found the dining options to be lacking, and the location, while convenient, was sometimes a bit noisy due to nearby traffic. Overall, the hotel offered good value for money, but a few improvements would make it even better.

Rooms
7.0
The rooms were clean and comfortable, but they could probably use a bit of renovation soon.
Service
9.0
The staff was always very friendly and able to assist with everything we needed, which made our stay more enjoyable.
Location
8.0
The location is ideal, very close to the mall and several restaurants, but it can be a bit noisy due to kombi traffic.
Dining
5.0
I found the dining options not worth it, as the meals were a bit expensive and didn't have much variety.
Facilities
7.0
The facilities seemed fine, but I didn't get a chance to explore everything they had to offer.
Gordon
United States of America, July  2024
7.6/10

I had a pleasant stay at the hotel, which is conveniently located near the mall and major tourist attractions. The rooms were generally in good shape but could use some improvements in privacy due to the lack of proper curtains. The staff was friendly and helpful, although not overly welcoming. Overall, it offers decent value for money, but there are definitely areas that could be enhanced.

Rooms
7.0
The rooms were generally in good shape and comfortable, but the lack of proper curtains made it difficult to enjoy natural light without compromising privacy.
Service
8.0
The service was friendly and helpful. I appreciated their assistance during my stay.
Location
9.0
The hotel's location is perfect, being close to the mall and within easy reach of major tourist spots like Kruger National Park.
Dining
7.0
The dining options were good, but I noticed they didn't cater to non-Pork eaters or Halal diets, which is a downside.
Facilities
7.0
The facilities were adequate, contributing to a comfortable stay.
John
United States of America, July  2024
5.8/10

I recently stayed at this hotel and while it has a great location near a shopping mall and major attractions, the rooms definitely need some updating. The staff was hit or miss with service; some were friendly and professional, while others seemed a bit blunt. The dining experience was disappointing, particularly the breakfast options. Overall, it's a decent place but has room for improvement in several areas.

Rooms
5.0
The rooms were a bit disappointing, featuring old furniture and carpets, and the bathrooms were falling apart. However, they did come equipped with a fridge, kettle, and some cutlery, which was a plus.
Service
6.0
The service could really use some enthusiasm; there were moments of professionalism, but overall, it felt lacking in warmth and communication.
Location
9.0
The hotel is perfectly located near a shopping mall and is a gateway to major tourist attractions like Kruger National Park.
Dining
5.0
The dining options were not great, especially the breakfast, which was overpriced for what was offered. The choices were limited and unappetising.
Facilities
5.0
The facilities seemed basic, and while they had potential, they were not impressive and could use some upgrades as well.
Tim
United States of America, July  2024
7.2/10

I recently stayed at this hotel and was impressed by the friendly staff and the lovely clean swimming pool. However, I was quite disappointed with the musty rooms, which felt sub-standard for a brand like Mercure. While the location was great, being close to the mall, the food and drink prices were on the high side.

Rooms
5.0
The rooms had a musky and damp smell, which was quite off-putting. It felt like they were placed just above the ground floor, leading to an uncomfortable stay.
Service
9.0
The service was exceptional, with staff being very friendly and accommodating from the moment I arrived. They were always ready to help.
Location
10.0
The location was excellent, just a short walk from Ilanga Mall, making it very convenient for shopping.
Dining
5.0
Dining was a bit of a letdown, as the breakfast didn't match its R165 price tag and lacked variety.
Facilities
8.0
The swimming pool was lovely and well-maintained, which was a nice perk during my stay.
Dorothy
United States of America, June  2024
6.2/10

I had a pretty good stay overall. The hotel is in an ideal location, close to shopping and major attractions, which made getting around easy. The rooms are spacious, but the lack of air conditioning made it somewhat uncomfortable at times. The service varied; while some staff were welcoming, others were quite blunt and not very helpful. Still, the price was reasonable for what we got.

Rooms
7.0
The rooms are nice and spacious, but they could really use air conditioning; it felt a bit stuffy at times.
Service
5.0
The service was quite mixed. While some team members were friendly and able to assist, others were blunt and lacked a welcoming attitude.
Location
9.0
The location is great, being near shopping malls and a perfect gateway to major tourist attractions.
Dining
5.0
Dining was overpriced with a below-average breakfast; it was disappointing given the price.
Facilities
6.0
The facilities were decent, but nothing outstanding; I found them quite basic for the price.
Nancy
United States of America, June  2024
6.0/10

I had a mixed experience at this hotel. The location was fantastic, being right across from a busy mall and close to many attractions. The rooms were spacious and offered a small kitchen, but there were cleanliness issues that needed addressing. The service was decent overall, although I did experience a concerning incident with missing money. While there are good dining options nearby, the hotel's restaurant was a bit pricey for what was offered. Overall, it was convenient, but not without its drawbacks.

Rooms
6.0
The rooms were spacious and had a small kitchen, making it great for self-catering. However, they could use better cleaning as I found rubbish in the kitchen bin and an unflushed toilet.
Service
5.0
Service was decent but could be improved. The staff was friendly, but I had a troubling experience when someone took $300 from my room, which left me feeling uneasy.
Location
9.0
The location is excellent, right across from the main shopping mall and easy access to various attractions in the area.
Dining
5.0
Dining at the hotel was quite expensive for the quality and variety offered. While there are good places to eat around, the hotel's options didn't match the price.
Facilities
6.0
The facilities seemed average. While there were some amenities available, they didn't really stand out or add to the value of my stay.
Dennis
United States of America, May  2024
7.6/10

The hotel offers a comfortable stay with neat and spacious rooms, making it great for families who prefer to prepare some meals themselves. The staff is incredibly friendly and accommodating, enhancing the overall experience. However, the dining options can be a bit underwhelming, and certain areas, like the bathrooms, could use some improvements. Overall, it's a solid choice for those seeking convenience and value.

Rooms
8.0
The rooms were neat and spacious, perfect for families, and I enjoyed my stay there immensely.
Service
9.0
The service was very friendly and accommodating from the moment I arrived, which made my stay even more pleasant.
Location
9.0
The location was very convenient, with easy access to nearby shops and attractions, making it hassle-free to get around.
Dining
5.0
The dining experience didn't quite meet my expectations, and I found it wasn’t worth the price tag.
Facilities
7.0
The facilities were decent, but some areas need updating, particularly regarding bathroom amenities.
Johnny
United States of America, May  2024
6.6/10

I found the hotel in a pretty convenient location, right next to a large shopping center, which was a major plus. The rooms were spacious but definitely need some TLC, especially the bathroom. The staff was friendly and welcoming, but the service could have been more organized. Overall, it's decent but didn't quite meet my expectations in terms of comfort and maintenance.

Rooms
6.0
The rooms were spacious but in need of maintenance and a bit noisy due to the road.
Service
7.0
While the staff was friendly, the service felt a bit disorganized at times.
Location
9.0
The location was great, right next to a shopping center, making it very convenient.
Dining
5.0
The dining options were pretty basic, and the breakfast could definitely use an upgrade.
Facilities
6.0
Facilities were okay, but they could use some improvement.
Rodney
United States of America, May  2024
7.2/10

I had a decent stay overall, but there were some drawbacks. The location is fantastic with a mall right across the street, making it very convenient for shopping. The staff was incredibly friendly, making me feel right at home. However, the rooms had a bit of a musty smell and the noise from the road was a bit bothersome at times. I wish the dining options were more varied beyond the breakfast schedule.

Rooms
6.0
The rooms were spacious, but they had a slight smell as if they hadn't been used in a while. I also faced a lot of noise from the road, which made it hard to relax.
Service
9.0
The staff was really friendly and helpful; they even remembered me from my previous visits and were great with my dietary needs. It truly felt like a second home.
Location
10.0
The location is perfect if you're looking to shop, with a mall just in front that has plenty of good restaurants and attractions.
Dining
5.0
The dining options were a bit lacking, as breakfast started late at 7 AM, which didn't work for my early departures. It would be great to see more variety here.
Facilities
6.0
The facilities overall were decent, but there’s definitely room for improvement, especially in terms of maintenance.
James
United States of America, May  2024
7.2/10

I had a stay that had its highs and lows. The hotel is in a prime location near a shopping mall and major tourist attractions, and the staff was friendly and helpful. However, I found the rooms weren't as clean as I expected, and the dining could use some serious improvement. Overall, it offers great value for money, but there are certainly areas that need attention.

Rooms
6.0
The rooms could have been cleaner and didn't quite meet my expectations. I did appreciate the white linen, which was all I needed for a comfortable stay despite these issues.
Service
9.0
The staff was very friendly and polite upon my arrival. Their professionalism made a good first impression.
Location
10.0
The hotel is perfectly located right across from I'langa mall, making it super convenient to access shopping and major tourist spots like Kruger National Park.
Dining
5.0
I found the dining experience to be quite poor. The breakfast options were disappointing, especially for the price I paid.
Facilities
7.0
The facilities were decent, but they need a bit of updating to really shine.
George
United States of America, April  2024
6.4/10

I had a mixed experience at this hotel. The location is fantastic, just a short walk to a major shopping mall and close to several tourist attractions like Kruger National Park. The rooms were clean and well-kept, but the service left much to be desired, especially with a worrying incident involving lost money from my room. While the breakfast could use improvement, the overall value for money could be considered fair given its prime location.

Rooms
8.0
The rooms were exceptional, really clean and in good condition, but I faced an issue with the power being off at times, which was inconvenient.
Service
5.0
The service was the real downfall here. I had a significant issue where someone entered my room and took $300. Otherwise, the staff was prompt, but they were disturbingly loud in the mornings, knocking on my door very early.
Location
9.0
The location of the hotel is perfect; it’s right next to a big mall, making it easy to grab anything I needed. Plus, it’s a great gateway to tourist attractions.
Dining
5.0
I found the breakfast options quite underwhelming. For R165.00, I expected a lot better than a few sad slices of processed cheese and cold meats. The hot food was adequate, but overall, it could definitely be improved.
Facilities
6.0
The hotel had decent facilities, but everything seemed to need a bit of maintenance. The overall ambiance could use some improvement.
Jeremy
United States of America, March  2024
5.8/10

I recently stayed at this hotel, and while the location was excellent, right next to the Ilanga Mall, the overall experience fell short. The rooms had a homely feel due to their size and privacy, but they were quite outdated and needed serious maintenance. The staff were friendly and attentive, which was a big plus, but the dining options definitely need improvement. If you're looking for great value for money, this might not be the best choice.

Rooms
5.0
The rooms were spacious and private, which made me feel somewhat at home, but they were in poor condition with old furniture and falling apart bathrooms.
Service
7.0
The staff was very friendly and the cleaning service was impressive; however, I found the drinks at the bar to be quite expensive.
Location
9.0
The hotel is perfectly located within walking distance to the Ilanga Mall and other attractions, making it very convenient.
Dining
5.0
I found the breakfast to be quite disappointing as the selection was very limited and didn't match the price.
Facilities
6.0
The pool area was nice, but overall the hotel's facilities felt lacking due to the maintenance issues.
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29Mar2025Select date
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30Mar2025Select date
Rooms and Guests2 Guests, 1 Room